Apprentice Quality & Safety Administrator (2024)

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The Mid Yorkshire Teaching NHS Trust

The closing date is 30 August 2024

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Job summary

Exciting opportunity for an aspiring Quality and Safety Administrator Apprentice!

Join our dynamic team as an Apprentice Quality and Safety Administrator, where you'll embark on a transformative learning journey within the realm of healthcare excellence. This apprenticeship offers a unique chance to contribute to the vital aspects of quality and safety protocols. If you're passionate about making a positive impact, eager to learn, and ready to take your first steps towards a rewarding career in healthcare administration, this opportunity is tailor-made for you. Embrace the chance to develop practical skills, gain invaluable experience, and play a crucial role in ensuring the highest standards of quality and safety within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

To be eligible for a funded apprenticeship, you must be over the age of 16, a resident in the UK for the last three years and you must not hold a level 3 qualification (or above) or an NVQ Level 2 qualification in the same pathway or subject, e.g. BTEC or GCSE.

Main duties of the job

The post holder will be aiding in providing an efficient, accurate and timely patient safety management process.

The post holder will ensure confidentiality at all times in adhering to the Information Governance Policy within the Trust.

The post holder will be expected to work flexibly across the wider team in order to support learning, improvement.

The post holder will be dealing with day to day admin queries relating to patient safety.

The post holder will be required to work in an office based role

About us

We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).

Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.

We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.

We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circ*mstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.

We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.

We have a clear vision and you could be part of this! Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.

Date posted

19 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Annex 21 (Agenda for Change) applied to Band 2

Contract

Apprenticeship

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

C9377-CORP0827

Job locations

Trust HQ and Education Centre, Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG

Job description

Job responsibilities

To achieve an Intermediate Apprenticeship using the Framework in Business and Administration comprising a Certificate in Business and Administration, QCF (NVQ) Level 2 in Administration and functional skills in Maths, English and ICT at level 1.

To deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships.

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The full job description and person specification must be met within 12 months.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.

Job description

Job responsibilities

To deliver an effective and competent level of clerical support and consistently deliver a client-focused service which promotes good customer service and effective working relationships.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.

Person Specification

Aptitude

Essential

Ability to prioritise tasks.
Ability to develop and maintain positive working relationships.

Desirable

To input information onto databases and subsequently extract and present for reports.

Experience

Essential

Proven ability to prioritise and work efficiently.
Proven ability to problem solve and work on own initiative.

Desirable

Able to carry out the duties of the role with reasonable adjustments where required.

Personal Attributes

Essential

Good interpersonal skills.
Able to communicate clearly (verbally and written).
Enthusiastic.
Adaptable and flexible.
Willingness to gain knowledge and develop professionally.
Understands confidentiality requirements.

Desirable

Able to function as part of a team.
Good organisational skills.
Able to receive highly sensitive information and action it whilst taking account of confidentiality issues.

Qualifications

Essential

To undertake and be eligible to undertake an Intermediate Apprenticeship Administration.
English Language GCSE Grade 4-9.
Maths GCSE Grade 4-9.

Desirable

Basic IT/Key Board Skills.
Basic understanding of what an QCF (NVQ) entails.

Person Specification

Aptitude

Essential

Ability to prioritise tasks.
Ability to develop and maintain positive working relationships.

Desirable

To input information onto databases and subsequently extract and present for reports.

Experience

Essential

Proven ability to prioritise and work efficiently.
Proven ability to problem solve and work on own initiative.

Desirable

Able to carry out the duties of the role with reasonable adjustments where required.

Personal Attributes

Essential

Good interpersonal skills.
Able to communicate clearly (verbally and written).
Enthusiastic.
Adaptable and flexible.
Willingness to gain knowledge and develop professionally.
Understands confidentiality requirements.

Desirable

Able to function as part of a team.
Good organisational skills.
Able to receive highly sensitive information and action it whilst taking account of confidentiality issues.